# Results and settlement questions

> What to do if you think a market settled the wrong way, or your position has not settled yet, and where a market's rules are.

Source: https://help.stxapp.io/articles/settlement-questions/

## Where are a market's rules?

Each market has a **Rules** tab with its contract terms, including the outcome criteria and the result source. Read it before you trade. The Rulebook also applies. See [Outcomes and settlement](https://help.stxapp.io/articles/outcomes-and-settlement/).

## I think my trade settled the wrong way

1. Check the market question and your side. A [sold position](https://help.stxapp.io/articles/positions/) pays out when the outcome is NO. See [Reading a market](https://help.stxapp.io/articles/reading-a-market/).
2. Check the market's **Rules** tab, for example whether overtime counts or what happens if the event does not finish. See [Sports situations](https://help.stxapp.io/articles/sports-situations/).
3. If it still looks wrong, [contact Customer Support](https://help.stxapp.io/contact/) with the market name and your order ID.

## The event was postponed, canceled or delayed

The contract terms and the Rulebook determine what happens. A canceled event does not automatically mean every trade is refunded. Review Exchange notices for the specific market.

## My position hasn't settled

Settlement occurs according to the contract terms and the STX settlement process, and an event ending does not necessarily mean settlement is immediate. If your position still has not settled well after the result is final, [contact Customer Support](https://help.stxapp.io/contact/) with the market name and your order ID.